Customer Service Representative
Job Summary
Providing remote customer service support, the contract Customer Service Representative will manage sales inquiries, resolve customer complaints, and develop initiatives to enhance customer relations over a duration of 12+ months.
Key responsibilities
- Manage customer inquiries related to sales, promotions, and installations
- Resolve customer claims and complaints in accordance with consumer laws
- Develop and implement initiatives to educate and inform customers based on feedback
Required qualifications
- Minimum of 2 years of experience in customer service or a related field
- Specialized education or training in customer relations or sales
- Proficiency in defined procedures and work routines within the role
Complete Job Description
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