Customer Service Representative
Job Summary
Working primarily remotely with occasional office visits, the part-time Customer Service Representative I will manage inbound customer inquiries via phone, email, and chat, ensuring effective service and customer satisfaction.
Key responsibilities
- Serve as the primary point of contact for customers, addressing service issues and concerns
- Provide general information and assistance regarding products, services, and company policies
- Maintain accurate customer records and process requests for new accounts or disputes
Required qualifications
- High school diploma or GED
- Customer service experience preferred
- Bilingual in Spanish, Mandarin, or Cantonese is a plus
- Ability to type at a speed of 40+ words per minute
- Basic computer skills and familiarity with the Windows operating system
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,810 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
