Customer Service Representative

Job Summary

Providing exceptional customer support, the full-time hourly Customer Service Representative will assist clients with inquiries, resolve issues, and maintain accurate records in a hybrid remote environment based in St. Charles, IL.

Key Responsibilities

• Deliver excellent customer service and maintain a friendly attitude
• Assist customers with inquiries, purchases, and problem resolution
• Collaborate with team members to ensure a smooth workflow

Required Qualifications

• High school diploma or equivalent (some positions may require additional qualifications)
• Prior customer service or retail experience is a plus but not required
• Ability to work in a fast-paced environment and handle multiple tasks
• Basic computer skills and familiarity with customer service software (preferred but not required)
• 0-5+ years of customer service skills