Customer Service Representative
Job Summary
Handling customer service inquiries, the full-time Customer Service Representative will address routine problems via telephone and email while utilizing a computerized system for tracking and information gathering in a remote setting.
Key responsibilities
- Manage customer service inquiries and problems through phone and email communication
- Utilize a computerized system for tracking issues and gathering information
- Refer customers to published materials or senior staff for complex inquiries
Required qualifications
- High School diploma or equivalent
- Minimum of 6 months of customer service experience
- Fluency in English and a specified secondary language
Complete Job Description
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