Customer Service Representative

Job Summary

Handling inbound customer service calls, the full-time Customer Service Representative will provide timely and professional responses to customer inquiries while ensuring an exceptional customer experience in a remote environment.

Key responsibilities

• Identify customer needs and suggest appropriate products and services
• Maintain and modify customer records using various databases to verify data and respond to order inquiries
• Resolve product or service issues by selecting appropriate actions for immediate resolution

Required qualifications

• Basic knowledge of computers
• High School diploma or GED
• One year of customer service experience preferred
• Must be 18 years of age or older