Customer Service Representative
Job Summary
As a remote Customer Service Representative, the candidate will manage incoming calls from dental professionals, ensuring customer satisfaction through accurate order entry, payment processing, and addressing inquiries during a full-time schedule from Monday to Friday, 9:00 AM to 5:30 PM Pacific Standard Time.
Key responsibilities:
- Receive and respond to customer inquiries, issues, and orders related to dental products and services
- Accurately enter merchandise orders and process credit card payments
- Resolve customer issues and provide follow-up support as needed
Required qualifications:
- High School Diploma or GED
- Must reside within 1 hour of Reno, Nevada
- Minimum internet speed of 5mbps with a wired Ethernet connection
- Experience with Customer Relationship Management (CRM) systems is a plus
- Strong computer and telephone skills
Complete Job Description
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