Customer Service Representative
Job Summary
Joining a dynamic team, the full-time Work-from-Home Customer Service Representative will assist customers through inbound calls, resolve inquiries efficiently, and deliver exceptional service with a focus on first-call resolution.
Key responsibilities
- Handle inbound customer calls and resolve inquiries professionally
- Deliver exceptional service with a focus on first-call resolution
- Maintain a positive and customer-focused attitude throughout interactions
Required qualifications
- At least 1 year of customer service experience
- High school diploma, GED, or equivalent
- Flexible availability, including at least one weekend day
- Strong computer and multitasking skills with a minimum typing speed of 25 WPM
- Ability to learn and adapt in a fast-paced environment
Complete Job Description
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