Customer Service Representative
Job Summary
To support vehicle release operations, the full-time remote Customer Service Representative will manage communications with body shops and partners, ensuring timely vehicle releases while meeting key performance indicators.
Key responsibilities
- Manage outbound and inbound communications to secure vehicle release authorizations
- Coordinate release processes for timely transport readiness of vehicles assigned by BluCar customers
- Maintain accurate records through system updates and documentation while providing exceptional customer service
Required qualifications
- One year of office support experience in a customer service role and/or call center preferred
- High School Diploma
- Proficiency in MS Office Suite and typing speed of 45 WPM
- Bilingual skills are a plus
- Ability to multi-task in a fast-paced environment
Complete Job Description
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