Customer Service Representative
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Job Summary
As an entry-level Customer Service Representative I, the full-time remote position will assist customers with inquiries, service requests, and order processing while collaborating with the sales team and addressing customer issues.
Key responsibilities
- Assist customers via email with service requests, order placement, and product support
- Process customer orders and manage delivery timelines through an ERP/order entry system
- Support customer service and sales colleagues with projects and customer-related issues
Required qualifications
- High School Diploma or equivalency (GED) required
- Related experience and/or training in customer service or call center preferred
- Basic computer/technical skills with proficiency in Microsoft Office applications
- Ability to work independently and as part of a team
Complete Job Description
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