Customer Service Representative - New Mexico
Job Summary
Seeking qualified candidates, the remote Customer Service Representative - New Mexico will manage incoming and outgoing communications via phone, chat, and email, ensuring a positive citizen experience while working as a contractor for 12 months with potential for extension.
Key Responsibilities
- Answer and conduct communications regarding eligibility questions for various programs and benefits
- Follow established call flows and document customer interactions accurately
- Research and relay information to customers about their applications and benefits status
Required Qualifications
- High School Diploma or GED equivalent
- Minimum of 2 years' experience in customer service
- At least 2 years of call center experience
- Proficiency with computers, including internet navigation and data entry
- Reliable internet connection for remote work
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,560 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
