Customer Service Reservation Agent
Job Summary
Joining a dynamic team, the full-time and part-time Customer Service Reservation Agent will work remotely to assist guests through inbound calls and chats, helping them plan memorable vacations and adventures at iconic National Parks.
Key responsibilities
- Assist guests in planning and booking travel experiences through inbound calls and chats
- Recommend and sell travel packages and experiences, enhancing customer satisfaction
- Maintain a positive and professional attitude while communicating with guests and team members
Required qualifications
- Schedule flexibility, including availability to work evenings and weekends
- Ability to work independently in a remote environment with a dedicated workspace
- Comfort with customer service and sales, identifying opportunities to recommend experiences
- Strong communication skills and openness to learning new systems and technology
- Reliable high-speed internet connection with a minimum download speed of 40 Mbps
Complete Job Description
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