Customer Service Specialist

Job Summary

Focusing on resident interactions, the full-time Customer Service Specialist will manage a high volume of emails and phone calls, serve as the customer service front line, and collaborate with internal teams to ensure excellent service delivery in Murrells Inlet, SC.

Key responsibilities

• Respond to and manage customer inquiries via email and phone, ensuring timely and courteous communication
• Document all interactions and maintain accurate resident information in the company database
• Assist in administrative tasks and special projects as assigned by the supervisor

Required qualifications

• Two years of experience in administrative office functions, preferably in high-volume processing
• Bachelor's Degree or a combination of education, experience, and training
• Strong computer skills, particularly in MS Office Suite
• Ability to work independently in a fast-paced environment
• Flexibility and organizational skills to manage competing priorities effectively