Customer Service Support

Job Summary

Providing customer support in a fully remote capacity, the full-time Customer Service Support I will respond to inquiries, maintain accurate records, and assist with account and credit issues while ensuring timely and professional service.

Key Responsibilities:

• Respond to customer inquiries and service requests
• Process documentation and maintain accurate records
• Assist with credit and account-related issues, collaborating with internal teams for resolution

Required Qualifications:

• High school diploma or equivalent required; associate degree preferred
• 1+ years of customer service, administrative support, call center, or related experience preferred
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
• Ability to accurately enter, maintain, and update data in company systems
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment