Customer Service Voice Performer
Job Summary
To support a high-impact speech program, the full-time Customer Service Voice Performer will roleplay customer service scenarios, adapting tone and pacing while recording audio in a remote environment.
Key responsibilities
- Roleplay scenarios across various customer service situations, including billing disputes and escalations
- Deliver multiple takes of scenarios with variations in emotion and energy
- Record and manage audio captures, ensuring quality and adherence to guidelines
Required qualifications
- High School Diploma or equivalent
- Minimum of 1 year of voice acting experience
- Minimum of 1 year of customer service experience
- Access to a dedicated recording space and quality audio equipment
- Ability to troubleshoot and manage audio capture independently
Complete Job Description
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