Customer Solution Architect
Job Summary
As a strategic, customer-facing technical leader, the full-time remote Customer Solution Architect will engage with clients to enhance their use of Teradata's solutions, focusing on customer advocacy, adoption of innovative technologies, and driving technical opportunity progression.
Key Responsibilities
- Establish and maintain trusted relationships with customer organizations, acting as a prescriptive advisor to ensure account health
- Champion the adoption of Teradata's technical differentiators and educate customers on emerging trends and capabilities
- Lead technical discovery and solution design to advance growth opportunities that increase Annual Recurring Revenue (ARR)
Required Qualifications
- Strong understanding of data, analytics, and AI/ML trends, including generative AI and MLOps
- Experience with cloud technologies such as AWS, Azure, and Google Cloud
- Active TS/SCI clearance or demonstrated ability to obtain SCI access
- Experience supporting federal or state government customers, particularly in mission-critical environments
- A degree in computer science, software engineering, mathematics, management information systems, or a related discipline
Complete Job Description
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