Customer Solutions Specialist

Job Summary

A company is looking for a Specialist, Customer Solutions.

Key Responsibilities

• Understand HCP office processes and offer electronic solutions to improve patient Rx experience
• Serve as a subject matter expert on AbbVie's HCP facing portals and electronic solutions
• Partner with field teams to evaluate and implement solutions for HCPs in the assigned territory

Required Qualifications

• Bachelor's degree preferred or relevant equivalent industry experience
• 2+ years of experience with drugs requiring prior authorization and specialty pharmacies
• Strong understanding of drug acquisition and dispensing in the immunology specialty biologics space
• Valid driver's license and ability to maintain fleet vehicle qualifications
• Knowledge of regulations and compliance affecting prescribing pharmaceuticals