Customer Success Coordinator
Job Summary
Building strong relationships with current customers, the full-time Customer Success Coordinator will regularly check in, lead business review calls, and ensure clients receive maximum value from services in a 100% remote environment.
Key Responsibilities:
- Understand and communicate CommandLink's technology and support approach to customers
- Utilize software to check in with assigned customers, assess their needs, and enhance relationships
- Identify opportunities for renewals, upgrades, and additional products or services with assigned customers
Required Qualifications:
- At least 1 year of experience in customer-facing roles such as sales, account management, or customer support
- Ability to communicate clearly and confidently with customers, including during video calls and presentations
- Proactive in following up and initiating communication without prompting
- Strong relationship-building skills and a friendly, trustworthy demeanor
- Quick learner capable of adapting to new software and processes independently
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 39,143 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
