Customer Success Executive
Job Summary
To support a growing customer base, the full-time Customer Success Executive will manage account needs, oversee onboarding and training, and handle project management remotely while working with operators across North America.
Key responsibilities
- Learn and understand FL3XX software and company processes while managing smaller accounts
- Build relationships with key accounts, ensuring issue resolution and increasing software adoption
- Onboard new accounts and develop personal projects to enhance training materials and user engagement
Required qualifications
- Experience in business aviation, particularly with Part 135 charter operators or Part 91 management
- Comfortability with new technologies and quick learning of software
- Strong project management and multitasking skills
- Ability to approach customer issues in a structured manner
- Self-confidence and adaptability in facing new challenges
Complete Job Description
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