Customer Success Manager
Job Summary
Managing high-value partner relationships, the remote Partnerships Customer Success Manager will oversee the entire lifecycle of top-tier accounts, drive growth and retention, and serve as a trusted advisor to partner executives.
Key Responsibilities
- Own end-to-end lifecycle for top-tier partner accounts, including onboarding and renewal/expansion
- Build and execute multi-year strategic partner plans aligned with partner business objectives
- Drive expansion and upsell opportunities while proactively identifying partner health risks
Required Qualifications
- 3+ years in partnership management, account management, or business development (3+ in SaaS preferred)
- Proven track record managing a large ARR portfolio with partners or enterprise accounts
- Experience mentoring or leading others
- Strong executive communication and strategic account planning skills
- Ability to lead cross-functional teams in resolving complex partner issues
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,810 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
