Customer Success Manager
Job Summary
Managing a portfolio of clients, the remote Customer Success Manager will serve as a strategic advisor, driving platform adoption and ensuring measurable business outcomes while focusing on retention and revenue growth.
Key responsibilities
- Manage client relationships, acting as a trusted advisor to drive retention and expansion opportunities
- Partner with clients to develop and execute data-driven marketing strategies across various channels
- Lead collaboration with internal teams to ensure successful delivery of client initiatives and translate client goals into actionable plans
Required qualifications
- Bachelor's degree in Marketing, Business, or a related field
- 3-5 years of experience in Customer Success, Account Management, or digital marketing
- Experience with email and digital marketing programs, and marketing automation or ESP platforms
- Familiarity with customer journey development and lifecycle marketing strategies
- Proficiency with Excel, PowerPoint, and Word
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,175 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
