Customer Success Manager
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Experienced in customer success, the full-time remote Customer Success Manager will engage with enterprise clients in the Eastern Time Zone to develop and execute strategies that enhance workforce skills and drive measurable business outcomes.
Key responsibilities:
- Build trusted relationships with senior stakeholders and conduct business-focused discussions to understand client priorities
- Establish success criteria and lead strategic business reviews to demonstrate the value of Skillsoft solutions
- Collaborate with Account Executives to develop account strategies and proactively identify customer health risks
Required qualifications:
- 5+ years of experience in Customer Success, Strategic Account Management, or a related customer-facing role
- Bachelor's degree in business, education, talent management, or a related field, or equivalent professional experience
- Proven ability to manage and grow relationships with complex customers
- Strong business acumen and experience building relationships with senior executives
- Excellent project management skills with the ability to manage multiple strategic customer relationships simultaneously
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 37,561 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
