Customer Success Manager
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Job Summary
Based in South Korea, the full-time Customer Success and Business Development Manager will manage relationships with game studios across APAC, focusing on onboarding, product adoption, and identifying growth opportunities while working remotely.
Key responsibilities
- Own relationships with a portfolio of game studios, leading onboarding, success planning, and product adoption initiatives
- Build relationships with potential clients through outreach, discovery conversations, and product demos
- Monitor customer health and satisfaction, addressing risks and supporting renewals and account growth
Required qualifications
- Experience in customer success, account management, partnerships, or business development, preferably in the gaming industry
- Proven track record of building trusted customer relationships and achieving meaningful outcomes
- Professional proficiency in Korean and English for effective collaboration
- Strong organizational skills and ability to manage multiple customers and priorities independently
- Understanding of local business practices in South Korea and the APAC region
Complete Job Description
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