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Customer Success Manager

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Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Nov 06, 2026
This job expires in: 30 days

Job Summary

Based in South Korea, the full-time Customer Success and Business Development Manager will manage relationships with game studios across APAC, focusing on onboarding, product adoption, and identifying growth opportunities while working remotely.

Key responsibilities
  • Own relationships with a portfolio of game studios, leading onboarding, success planning, and product adoption initiatives
  • Build relationships with potential clients through outreach, discovery conversations, and product demos
  • Monitor customer health and satisfaction, addressing risks and supporting renewals and account growth
Required qualifications
  • Experience in customer success, account management, partnerships, or business development, preferably in the gaming industry
  • Proven track record of building trusted customer relationships and achieving meaningful outcomes
  • Professional proficiency in Korean and English for effective collaboration
  • Strong organizational skills and ability to manage multiple customers and priorities independently
  • Understanding of local business practices in South Korea and the APAC region

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