Customer Success Manager
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
To support a growing portfolio of active customer accounts, the full-time Customer Success Manager will drive renewals, identify expansion opportunities, and guide customers through onboarding and product adoption in a remote environment.
Key responsibilities
- Drive renewals and account retention by managing customer relationships and securing contract renewals
- Identify and execute expansion opportunities through upselling and cross-selling GoGuardian's products
- Guide customers through onboarding and monitor customer health to enhance product adoption and mitigate churn risks
Required qualifications
- 2-4 years of experience in Customer Success, Account Management, or a client-facing sales role
- Proficient in Salesforce for managing forecasts and building reports
- Deep understanding of GoGuardian's product suite and ability to align solutions with customer needs
- Strong desire to grow in a customer success role with a results-driven approach
- Experience in navigating customer objections and negotiating value-based outcomes
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 39,452 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
