Customer Success Operations Manager
Job Summary
A company is looking for a Customer Success Operations Application Portfolio Manager.
Key Responsibilities:
- Engage in industry scanning & best practice assessment
- Partner with business leaders for business opportunity assessment & business case development
- Lead system development & delivery and oversee business transformation leadership
Qualifications:
- 5+ years of related experience, ideally with multiple information systems including Gainsight
- Experience with Customer Success and/or SAAS-based companies
- Experience working with cross-functional teams and managing complex projects
- Superior ability to create effective strategies for cross-organizational projects
- Proven ability to manage complex, cross-functional projects and programs
Complete Job Description
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