Customer Success Scheduler

Job Summary

Supporting the Customer Success Team, the full-time hourly Scheduler will manage client communications, coordinate scheduling for depositions, and provide administrative support in a remote environment.

Key responsibilities

• Efficiently manage complex scheduling and rescheduling needs while keeping all parties informed
• Communicate client preferences and provide exceptional service to ensure client satisfaction
• Triage incoming requests and collaborate with cross-functional teams to meet client needs

Required qualifications

• 2+ years of experience in administrative, coordination, or operational roles within a legal services environment
• Proficiency with technology, including Google Workspace and Slack
• Strong integrity and ability to handle confidential information
• Excellent time management skills and ability to prioritize competing tasks
• Desire to work in a fast-paced tech start-up environment with opportunities for growth