Customer Success Specialist
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
To enhance customer satisfaction in a remote, full-time capacity, the Customer Success Specialist will manage client communications, provide technical setup support, and assist with legal document drafting and review in the LegalTech sector.
Key Responsibilities
- Receive and address customer inquiries regarding services and account management
- Support customers in setting up connections between their source code management platforms and ensure proper administration
- Draft legal documents and reports based on customer requirements, collaborating with management for final approval
Required Qualifications
- Prior experience in customer success or a similar role is preferred
- Proficiency in drafting legal documents
- Familiarity with LegalTech concepts
- Experience working with diverse companies across various industries
- Proficiency in modern web tools like Google Docs
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 36,852 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
