Customer Support Developer
Job Summary
Combining hands-on development skills with technical support, the full-time remote Customer Support Developer (Databases) will troubleshoot database-related customer issues, develop database connectors, and collaborate with engineering teams to enhance customer experience and product reliability.
Key Responsibilities
- Serve as the primary technical escalation point for database-related customer issues, ensuring timely and effective resolutions
- Develop and maintain database connectors, contributing to open-source projects and validating compatibility across various database engines
- Collaborate cross-functionally with engineering and product teams to advocate for customer needs and influence product development
Required Qualifications
- 2+ years in software engineering, data engineering, technical support, or a related field
- Fluency in SQL and proficiency in Java or Kotlin for developing and debugging database connectors
- Hands-on experience with relational databases, data warehouses, and data integration concepts
- Familiarity with JDBC and troubleshooting connection issues, including SSL and SSH configurations
- Understanding of cloud platforms (AWS, GCP, or Azure) and data integration workflows
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,387 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
