Customer Support Specialist
Job Summary
Supporting a high-volume Benefits Open Enrollment project, the temporary Customer Support Specialist will answer employee inquiries, assist with enrollment issues, and provide professional customer support onsite in Portland, OR.
Key responsibilities
- Answer employee questions related to benefits and open enrollment
- Assist with enrollment issues and provide accurate information
- Deliver professional customer support while maintaining confidentiality
Required qualifications
- Recent HR experience is REQUIRED
- Strong customer service and communication skills
- Comfortable handling a high volume of employee inquiries by phone and email
Complete Job Description
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