Customer Support Specialist

Job Summary

Detail-oriented and committed to exceptional service, the full-time Customer Support Specialist will manage client inquiries, process customer orders with accuracy, and maintain data integrity while working in a collaborative environment.

Key responsibilities:

• Receive and process customer orders, ensuring 100% accuracy within scheduled deadlines
• Resolve service and product requests promptly and manage distributor sales email communications
• Collaborate with various departments to streamline order processing and maintain accurate training documentation

Required qualifications:

• High school diploma or GED with 1 to 6 months of related experience or equivalent education and experience
• Working knowledge of Microsoft Office programs, including Outlook, Teams, Word, and Excel
• Hands-on experience with M3 order entry and detail-oriented skills
• Ability to prioritize and manage multiple projects simultaneously
• Strong organizational skills and ability to work within a team concept