Customer Support Specialist
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Job Summary
Enthusiastic problem solvers will find a temporary remote opportunity as a Customer Support Specialist, focusing on enrollment assistance, billing support, and issue resolution through various communication channels.
Key Responsibilities
- Deliver best-in-class customer service tailored to each client's needs
- Manage inquiries and concerns via phone, email, chat, and social media
- Accurately document customer information in internal systems
Required Qualifications
- 2-3 years of customer support experience (phone, chat, and/or email)
- High school diploma or equivalent; associate degree preferred
- Prior remote call center experience preferred
- Strong phone handling and active listening skills
- Bilingual English/Spanish a plus
Complete Job Description
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