Customer Systems Analyst
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Job Summary
Supporting Order-to-Cash operations, the full-time Customer Systems Analyst will create and maintain master data within ERP systems, execute customer onboarding and compliance activities, and develop operational reports, all while working remotely.
Key responsibilities
- Create, maintain, and validate customer and product master data in ERP systems
- Execute customer onboarding, maintenance, and compliance activities to ensure data accuracy and adherence to business rules
- Develop and maintain reports, dashboards, and scorecards to support operational monitoring
Required qualifications
- Bachelor's degree (or equivalent) with 2-4 years of relevant experience
- Experience with advanced analytic tools such as Tableau and Alteryx
- Knowledge of customer service operations and ERP systems is preferred
- Ability to read and interpret complex business documents and write detailed reports
- Proficiency in English, including speaking, reading, and writing
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