Customer Systems Analyst
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
To support the Implementation and Customer Success teams, the full-time remote Customer Systems Analyst will configure, maintain, and optimize the platform while assisting with new customer implementations, data conversions, and ongoing system changes.
Key responsibilities
- Execute configuration changes across Clinical, Billing, and Move-Ins products for new and existing customers
- Support data conversions and technical setup activities to onboard customers effectively
- Collaborate with Customer Success Managers to maintain and optimize live customer environments, focusing on configuration updates and product adoption
Required qualifications
- 2-4 years of experience in systems analyst, business analyst, or similar roles involving software configuration and data management
- Experience with complex software platforms and understanding of system settings and workflows
- Familiarity with ticketing or project management systems such as Jira or Zendesk
- Strong spreadsheet skills, including working with CSV files and validating data accuracy
- Basic understanding of JSON data structures and APIs is a plus
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 37,561 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
