Customer Technical Solution Engineer
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Job Summary
Combining strategic leadership with hands-on engineering, the full-time remote Customer Technical Solution Engineer will take technical ownership throughout the engagement lifecycle, guiding solutions from initial customer conversations to validated production outcomes.
Key Responsibilities
- Work directly with customer leaders to uncover objectives and translate business problems into technical solutions
- Build prototypes and deploy applications using Python, Linux, and container technologies to validate architectural assumptions
- Engage in risk management by defining solution scope and mitigating technical risks prior to contractual commitments
Required Qualifications
- Proven ability to design and build technical solutions based on customer requirements
- Hands-on engineering experience with Python, Linux, REST APIs, and systems integration techniques
- Practical experience with container technologies and orchestration using Docker and Kubernetes
- 5 years of experience in IT service management, IT sourcing, or IT strategy
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience
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