Customer Value Program Director
Job Summary
As a full-time remote Customer Value Program Director, the successful candidate will manage the execution of strategic initiatives across GCCS, ensuring alignment among cross-functional teams, governance, and measurable outcomes while reporting to the GVP of Global Commercial Customer Success.
Key responsibilities
- Lead the end-to-end delivery of global and regional programs, ensuring high-impact alignment across teams and processes
- Translate leadership priorities into integrated plans and governance structures, tracking dependencies and program health
- Develop and execute change-management strategies to enhance stakeholder engagement and adoption of initiatives
Required qualifications
- 12+ years of experience in program management or change management in customer-facing functions
- Proven experience leading complex global programs with diverse stakeholder groups
- Experience in supporting software process optimization and cross-functional deployments
- Strong background in managing scope, milestones, risks, and executive communications
- Bachelor's degree or equivalent experience
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,646 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
