Customs Brokerage Operations Coordinator

Job Summary

Supporting day-to-day import operations, the full-time Customs Brokerage Operations Coordinator will provide administrative and operational assistance to the U.S. customs brokerage team while working remotely from Colombia.

Key Responsibilities

• Open, organize, and maintain customs brokerage shipment files, ensuring all required documentation is available
• Review shipping documents for completeness and accuracy, and prepare document packages for submission by the U.S. brokerage team
• Assist with client onboarding and maintain internal tracking spreadsheets, reports, and shipment records

Required Qualifications

• Minimum of 2 years of experience in customs brokerage, freight forwarding, international logistics, or import operations
• Proficiency in Microsoft Excel, Outlook/email, PDF documents, and web-based logistics systems
• Strong English communication skills, both written and verbal
• Ability to manage multiple shipments, competing priorities, and deadlines simultaneously
• Reliable internet connection and ability to work remotely during U.S. Eastern Time business hours