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CX Channel Sales Specialist

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Location: Remote
Compensation: Salary
Reviewed: Mon, Oct 26, 2026
This job expires in: 30 days

Job Summary

Seeking a full-time CX Channel Sales Specialist, this remote position will manage the development and execution of a CX channel partner strategy, focusing on recruiting and nurturing partners to enhance sales revenue in the Customer Experience market.

Key responsibilities
  • Developing and managing a regional strategy for CX channel partners, including recruitment and growth of indirect sales revenue
  • Building business plans with partners to drive adoption of Zoom's CX portfolio
  • Executing sales training and providing marketing support while tracking sales pipeline and quota attainment
Required qualifications
  • 5+ years of experience in CX/Cloud (CCaaS) channel creation
  • Proven ability to develop and maintain relationships with TSD channel partners
  • Experience in Regional Channel Management with Customer Experience technologies
  • Familiarity with Contact Center and Partner Channels, as well as larger NSPs
  • Ability to analyze sales data and market trends to identify growth opportunities

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