Danish Licensed Enterprise Customer Success Manager
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Job Summary
Experienced in managing strategic Enterprise accounts, the full-time salaried Danish Licensed Enterprise Customer Success Manager will oversee a portfolio of 15-20 complex customers in the Benelux region, focusing on building partnerships, driving product adoption, and ensuring customer success in a hybrid work environment.
Key responsibilities
- Own and manage a strategic portfolio of Enterprise customers, fostering long-term partnerships with executive stakeholders
- Develop and execute tailored Success Plans to align with customer business goals and drive product adoption
- Lead Executive Business Reviews and strategic planning sessions to maximize customer value and retention
Required qualifications
- Considerable experience in Enterprise Customer Success or Strategic SaaS Account Management
- Proven track record managing large, complex Enterprise customers in a modern B2B SaaS environment
- Strong commercial acumen with experience in renewals, retention, and customer growth
- Fluency in Danish and English (written and spoken)
- Ability to build credibility with executive stakeholders and manage multi-threaded relationships
Complete Job Description
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