Data Analyst

Job Summary

Leading complex data analysis and loan-level investigations, the full-time remote Doc-To-Data Analyst will manage data discrepancies, reconciliations, and issue resolution across mortgage servicing and loan boarding activities while providing guidance to junior team members.

Key responsibilities

• Serve as the primary escalation point for offshore associates, prioritizing issues based on complexity and operational urgency
• Lead investigations into data discrepancies and perform advanced root cause analysis to identify issues across various data sources
• Develop corrective action recommendations and monitor implementation to reduce recurring exceptions and control gaps

Required qualifications

• Bachelor's degree in Business, Finance, Accounting, Information Systems, Data Analytics, or a related field preferred
• 5+ years of experience in mortgage servicing, loan boarding, quality control, auditing, or data analysis
• Experience performing complex loan-level investigations and data reconciliations
• Advanced Microsoft Excel skills, including lookup functions and large-dataset reconciliation
• Familiarity with mortgage servicing systems, workflow tools, and reporting platforms such as Power BI or SQL preferred