Data and Process Coordinator

Job Summary

Supporting the Managed Services Center, the remote Data and Process Coordinator will manage data collection, entry, and quality assurance activities while coordinating onboarding and ticketing system operations.

Key responsibilities

• Collect and organize data from various sources and perform data entry and verification for accuracy
• Conduct data quality control and assist with data validation and security protocols
• Update and maintain ServiceNow task status and support management with documentation and auditing requests

Required qualifications

• Associate degree or equivalent experience
• Proficiency in Microsoft Excel and general IT-related principles
• Knowledge of supporting and administrating ServiceNow
• Foundations level understanding of ITIL best practices
• Ability to work independently in a remote setting