Data and Product Analyst

Job Summary

Focused on cleaning and analyzing program data, the full-time remote Data and Product Analyst will visualize data for partners and community members, distill actionable insights, and support Salesforce CRM administration and product development needs.

Key responsibilities

• Clean, join, and consolidate program data from multiple sources while performing complex quantitative analysis to inform program strategy
• Build geospatial maps and create tabular and visualization reports using tools like Tableau or Power BI
• Identify data issues within Salesforce, develop solutions for database performance, and optimize internal workflows for improved user experience

Required qualifications

• Strong interest in improving access to social services for vulnerable communities
• Experience in the nonprofit or social services sector preferred
• Proficiency in Salesforce data mining and analysis techniques, including automated dashboards and reports
• Advanced skills in Microsoft Excel for complex data analysis and reporting
• Experience with data visualization tools such as Tableau or Microsoft Power BI