Data Center Operations Manager
Job Summary
Managing Mainframe and Distributed Data Center Operations teams, the full-time salaried Data Center Operations Manager will oversee service delivery, client relationships, and operational excellence while working onsite in Morrisville, NC.
Key responsibilities
- Manage overall delivery and support processes to ensure sustainable Mainframe and Distributed Data Center Operations
- Lead, mentor, and manage a team of data center operations staff, focusing on competency development and career planning
- Monitor daily operations to ensure efficient service delivery, including incident response and compliance with SLAs
Required qualifications
- 10+ years of experience in mainframe operations, with at least 5 years in a leadership or management role
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
- Proven ability to lead teams in a 24/7, mission-critical environment
- Strong understanding of IT security, compliance, and audit requirements
- Demonstrated success leading Mainframe Data Center Operations support teams in complex business environments
Complete Job Description
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