Data Conversion Specialist
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Job Summary
Leading the migration of customer data, the hourly Data Conversion Specialist will ensure accurate data mapping, collaborate with Engineering and Product teams to resolve data issues, and provide training and implementation support to clients in a remote capacity.
Key responsibilities
- Manage the migration of customer data and ensure accuracy in data mapping
- Collaborate with cross-functional teams to troubleshoot data issues and configure systems for clients
- Provide training and support to customers, aligning their business objectives with Playlist products
Required qualifications
- 2+ years of customer service experience
- Training or teaching experience preferred
- Strong time management and organizational skills
- Knowledge of current wellness industry practices or ability to learn quickly
- Familiarity with CRM tools and web/mobile technologies preferred
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