Data Conversion Specialist
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Job Summary
Leading the migration of customer data, the full-time Data Conversion Specialist will ensure accurate data mapping, collaborate with Engineering and Product teams to resolve data issues, and provide training and implementation support in a remote-first environment.
Key responsibilities
- Manage the migration of customer data and ensure accurate data mapping
- Test data mapping in the Playlist platform and identify bugs for resolution
- Guide customers in aligning business objectives with Playlist products and provide training support
Required qualifications
- 2+ years of customer service experience
- Experience in training or teaching (preferred)
- Strong organizational skills with a proven track record of meeting deadlines
- Familiarity with CRM tools and web/mobile technologies (preferred)
- Knowledge of current wellness industry practices or ability to learn quickly
Complete Job Description
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