Data Quality Assurance Supervisor

Job Summary

Leading quality assurance initiatives, the full-time salaried Data Quality Assurance Supervisor will manage quality monitoring, auditing, and review activities to ensure compliance and operational excellence while overseeing a team and collaborating with operational leaders.

Key responsibilities

• Supervises daily quality assurance activities, including project testing approvals and audits
• Provides leadership and performance management for Quality Assurance team members, including coaching and development
• Analyzes quality data and communicates findings to operational leaders to drive improvements and address quality issues

Required qualifications

• Bachelor's degree in a relevant field with 3+ years of experience in quality assurance or related areas, or an associate degree with 6+ years of experience, or high school equivalency with 9+ years of experience
• Intermediate to advanced knowledge of SQL and analytical software
• Familiarity with quality assurance best practices and health insurance operations
• Experience in analyzing quality data and performance metrics to identify trends and opportunities for improvement
• Proven ability to lead teams and manage competing priorities in a fast-paced environment