Data Support Specialist
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Job Summary
Working remotely, the full-time Data Support Specialist I will manage client inventory onboarding, ensure data accuracy, and provide technical support for complex inventory configurations while collaborating with internal teams.
Key responsibilities
- Execute and manage assigned casework with meticulous attention to detail, ensuring data integrity and alignment with quality benchmarks
- Provide technical troubleshooting guidance and communicate complex subject matter support to clients and internal teams
- Investigate and rectify data anomalies, including pricing discrepancies and missing records, using data analysis and DQL debugging
Required qualifications
- Bachelor's Degree in computer science, web design, technical project management, or equivalent
- 4+ years of technical support delivery experience, with at least 2 years of hands-on experience with DealerOn's products
- Proficient knowledge of MS Office Suite and Salesforce Service Cloud
- Previous experience working with a database (SQL) and at least one content management system (CMS)
- Ability to thrive in a fast-paced environment and manage changing priorities effectively
Complete Job Description
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