Delivery Lead for AI Products
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Job Summary
Owning the end-to-end delivery of AI-enabled services for major sports clients, the full-time Delivery Lead for AI Products will manage product implementation, operational reliability, and continuous improvement in a fully remote capacity across South Africa.
Key responsibilities
- Oversee the configuration, onboarding, testing, rollout, and daily operation of client-facing products and AI-enabled services
- Transform ambiguous requests into actionable plans, managing dependencies, risks, and team communication
- Lead and mentor junior team members while utilizing AI tools for investigation, documentation, and reporting
Required qualifications
- 4+ years of experience in implementation, product operations, technical account management, or client delivery
- Ability to make informed decisions with incomplete information and adapt to changing circumstances
- Technical understanding of APIs, SDKs, integrations, and data configurations
- Practical experience with AI-enabled workflows and their operational behaviors
- Proven capability to direct teams and differentiate between activity and results
Complete Job Description
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