Delivery Operations Coordinator

Job Summary

Managing the operational execution of the planned work system, the full-time Delivery Operations Coordinator will ensure efficient workflow coordination, facilitate cross-functional communication, and track operational metrics in a remote environment.

Key responsibilities

• Own the execution and continuous improvement of the planned work system, ensuring consistency and transparency
• Facilitate dispatch meetings and coordinate follow-up ceremonies with subject matter experts to align on priorities and scope
• Serve as the primary liaison for all tickets in the planned work queue, ensuring clear ownership and timely progression

Required qualifications

• B.S. degree in Information Technology, Business, Project Management, or a related field (or equivalent practical experience)
• 3-6 years of experience in delivery coordination, operations, project coordination, or a similar role
• Strong understanding of workflow management, ticketing systems, and delivery processes (Agile, Kanban, or similar)
• Experience facilitating meetings and coordinating cross-functional teams
• Ability to manage multiple workstreams while maintaining attention to detail and process integrity