Delivery Solutions Architect
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Job Summary
Owning the technical solution for Avaya engagements, the full-time Delivery Solutions Architect will validate pre-sale scope, design end-to-end architecture, and govern project delivery while working remotely.
Key Responsibilities
- Own the end-to-end technical architecture for assigned Avaya engagements, ensuring solutions meet business and functional requirements
- Validate pre-sale scope and solution design in partnership with the Client Advisor, surfacing risks and confirming technical fit
- Govern delivery against the approved design, overseeing functional testing and solution deployment
Required Qualifications
- 8+ years in solution architecture or senior technical delivery in contact center/unified communications, with significant experience on Avaya
- Deep expertise in the Avaya Aura ecosystem, capable of designing and defending solutions in client-facing settings
- Experience validating pre-sale scope and contributing to professional services costing and effort estimates
- Demonstrated ability to design solutions with multiple integration points across various platforms
- Strong written communication skills for producing clear design documentation and integration details
Complete Job Description
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