Delivery Success Executive
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Job Summary
Owning an assigned portfolio of customers, the remote Delivery Success Executive will manage implementation projects, ensure product adoption, and drive long-term commercial growth through expert-level knowledge of the Creatio platform.
Key responsibilities
- Serve as a product knowledge carrier, advising customers on optimal solution approaches and platform capabilities
- Oversee customer implementation projects, monitoring progress and ensuring alignment with delivery standards
- Act as a trusted advisor for customer executives, identifying opportunities for retention and account growth
Required qualifications
- Proven experience in program/portfolio management across multiple projects
- 3+ years in B2B Customer Success, Account Management, or Project Management with enterprise accounts
- Deep expertise in the Creatio platform and knowledge of competing low-code/no-code platforms
- Strong client-facing and stakeholder management skills, including communication at the CxO level
- Fluent in English; additional languages may be required based on geography
Complete Job Description
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