Delta Test Coordinator

Job Summary

Coordinating customer-focused testing of software changes, the full-time Delta Test Coordinator will manage the end-to-end testing process, serve as a liaison between customers and internal teams, and ensure software releases meet customer needs in a remote work environment.

Key responsibilities

• Coordinate customer testing of new SaaS features, enhancements, and product changes prior to production release
• Develop and maintain testing plans, timelines, and acceptance criteria while monitoring customer testing progress
• Collect and communicate customer feedback and track issues through resolution to support release-readiness decisions

Required qualifications

• Bachelor's degree in Business, Information Technology, Computer Science, Quality Assurance, or a related field preferred
• Experience working with SaaS or software products and customers, including project coordination or customer-facing initiatives
• Strong organizational skills with the ability to manage multiple testing activities and deadlines
• Familiarity with software development, quality assurance, and testing processes
• Experience documenting software defects, customer feedback, and testing results